FlowersCakesOnline.com will deliver all orders with the maximum possible care to make sure that the order not only leaves our shop in good condition but reaches the recipient in same condition as well.
At FlowersCakesOnline.com we will try and deliver the order right into the hands of the recipient but in cases where our delivery man cannot reach the recipient due to some constraint like in offices, hospitals and some public areas, the flowers will be handed over to the person as advised by the recipient.
In case of the delivery is at residence address and the recipient is not at home or the premises are locked we will deliver the flowers to the neighbors only if they are ready to accept on their behalf.
We do not take orders for delivery at Airports and Railway Stations.
We will not call the recipient at their phone number before the delivery to maintain the element of surprise. But in cases where we are unable to locate the address or some other problem where contacting the recipient is must, we will have to call the recipient and take the directions. You must provide us with the all correct information required in the order form and any extra information that you feel will help us reaching the right place. In case of incorrect information, we will not be responsible for the wrong delivery.
We understand your emotions and will try to deliver your order with the utmost care to make sure that your presence is felt there in the flowers.